LP420

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LP420 wrote

I gave you an answer on my post, it could work but for example in our stores we have bars above the EAS to prevent carts from being pushed out of the store. That would basically render this method useless since it forces you to keep the item low enough for the magnometer to lock on it

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LP420 wrote

Literally dont look suspicious. Blend yourself in as a regular honest customer, reply enthusiasticly to greetings, and don't overreact. Sometimes when we suspect someone and follow them they get frustrated and leave the store which makes it obvious the person intended to steal and couldn't find blind spots. Personally I would say the lifters that almost never get caught are those who actually pass the POS buying something and leaving with other merch with defeated tags.

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LP420 wrote (edited )

The EAS towers have a certain threshold area, generally speaking if you lift the item high enough above you might be able to bypass them although specifically at our store and others there is a bar above the towers preventing people from taking carts out of the store(the carts have poles) which would also render this method useless. Also since there is always LP posted at the door you would be looking ridiculous holding your hands up high. I wouldn't try this method tbh. Probably best get rid off the spider wrap

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LP420 wrote

We won't chase you once you're outside the store, although we could communicate to other security in the area that could stop you. If a case was made on you (which only happens for major thefts) then they would call police on you for trespassing if they spot you. Generally speaking I never seen the same lifter twice in our store after they got caught but I bet many come back eventually

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LP420 wrote

We don't get rewarded per se and nor do we have a quota, though we have shift logs that we have to fill in at the beginning of, during, and end of shift of occurrences and LP objectives we accomplished. Corporate comes in about twice a month and it looks good to have filled up paperwork. Generally speaking, I have let many suspected shoplifters simply go. The ones I really go for are the greedy ones that think they have a right to load up with hundreds $$ of merchandise and waltz out of the store like they own the place.

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LP420 wrote (edited )

General knowledge, mall stores almost always have a dedicated and well trained LP compared to singular stores. I wouldn’t recommend malls for lifting, people still do it but higher chances you’ll get caught. Also mall stores, except for LP also have mall security which can and mostly likely will get involved if you attempt to run or if caught

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LP420 wrote (edited )

Some people would simply stand really close to an item and open the package and then hide it behind the rest, and it may also be hard to catch on camera depending on the angle and positioning. Then walk out without triggering AES and before we find the open package they are long gone. Only way we can combat this is to trace and follow people who seem to be in certain spots for long times. Another reg flag for us is when someone is using both hands to “examine” a product. Honest shoppers usually use one hand to pick and inspect the item in the open. Standing over an item and having both hands on it automatically tells me this person is opening packages or tempering with tags

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LP420 wrote

Other than that, unless we know for sure that you are shoplifting by visually catching you or having strong suspicions about you there is no reason you would get stopped. Most people we call out are those who act visibly suscpiciously. For example, if an LP greets you and you ignore or don’t respond, they will automatically suspect you since it’s a known fact a lifter doesn’t like attention, especially of LP

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LP420 wrote

We don’t generally altercate with suspected shoplifters, we will greet them and attempt to stall them if we know for sure they are shoplifting. We would then communicate with each other over talkie and have the MOD call armed security that work on the plaza. We don’t get paid enough to get physical and risk ourselves especially considering most of the merchandise at Ross is very cheap and not worth risking recovery