Enter through the garden center. Or any entrance thats easy. Stop to talk to the cashier even if you have to wait in line. Tell them you got a text informing you your internet order arrived and ask if they can get it for you. They will tell you no, you have to go to customer service. Act clueless. Ask them since you're in a hurry BC you're late for something would they mind getting it for you. Make sure to mention you already paid. They will refuse and direct you to customer service. Leave them. Go get your tool etc and before you get back to the garden entrance act like youre talking to your spouse and frustrated. "Honey, will you relax? I'm going as fast as I can. I'll be there soon" as you walk right last the cashier and right out the door. I've never done this before ofc ;-). But i bet it would work. Happy hunting.