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LP420 wrote

Staged items you mean items that were stashed purposely for later? We constantly find misplaced items but most of the time it’s passed as a usual occurrence with people who change their mind about merchandise and just put it in different places

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SuperDave wrote (edited )

Staged items will be hidden in what the lifter thinks is a blind spot to cameras, or a low traffic area. They'll hide things either behind other items or under shelves in most cases.

If something doesn't look hidden its probably just an honest customer.

Tho most lifters are stupid and will load up right infront of the camera. They wont use this method.

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SuperDave wrote (edited )

If you think you have a smart lifter who will dodge your cameras, my recommendation is to follow them on foot very carefully, unless you have no blind spots. Theyll use sleight of hand tricks to make you think they have dumped the item sometimes. But i haven't heard of that on this forum.

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LP420 wrote (edited )

Some people would simply stand really close to an item and open the package and then hide it behind the rest, and it may also be hard to catch on camera depending on the angle and positioning. Then walk out without triggering AES and before we find the open package they are long gone. Only way we can combat this is to trace and follow people who seem to be in certain spots for long times. Another reg flag for us is when someone is using both hands to “examine” a product. Honest shoppers usually use one hand to pick and inspect the item in the open. Standing over an item and having both hands on it automatically tells me this person is opening packages or tempering with tags

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SuperDave wrote

Shoplifters use lots of methods. I showed you the one I use, the one your describing sounds like sleight of hand.

You should ask questions in r/lossprevention in reddit. Those guys will be happy to help you and you'll get a lot of answers in a short period of time compared to here. You work in a charity shop basically, and you need to protect it.