Viewing a single comment thread. View all comments

6

sudo wrote

If you're in the US, they are probably trying to send your mother a civil demand letter. This is basically a letter saying "Pay for what you stole, or we'll sue you for it." These are almost always empty threats. The company is hoping that you or your mother will be intimidated by the letter, and pay for the stolen goods. If you don't, they almost certainly will not waste their time on a lawsuit over $20 worth of merchandise.

If they were serious, they would've gotten the police involved already.