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DissidentRage wrote

The assessment is at odds with a wide-ranging review of the city's IT systems by Accenture last year, which found that most of the problems with IT at the Munich stem not from the use of open-source software, but from inefficiencies in how Munich co-ordinates the efforts of IT teams scattered throughout different departments.

There's the likely culprit in the rollback. They'd rather blame the computers than accept that maybe they're just bad at managing.

I wonder also how many decision makers have been pressured by MS.