Social Engineers take advantage of human behavior to pull off a scam. While typically used in the world of computers, it is often overlooked in the world of lifting. The truth is, stealing information is not that vastly different than stealing products. When I lift, I almost ALWAYS use some form of Social Engineering. I talk with the employees, laugh with them, joke with them. I get them to open a door for me when my hands are full of their merchandise. I convince them to pull items out of cages and let me walk off with them. I get employees to bend the rules to make my life easier because I make them 'Like' and 'trust' me. This is how I steal.
Some of us lift by hiding in the shadows, and that is great if it works for you. I lift by intentionally making myself noticed. I will laugh, I will sing, I will chase my daughter through aisles making monster noises. I will flirt. I will even dance across a store and make employees and customers laugh at my antics. There is a lot of truth behind the idea of "Hiding in plain sight". People have expectations in regards to what a thief looks and acts like. So what do I do? Well, the opposite!
I've literally told an employee of T@rget .. "This is expensive. I think I'm going to steal this. You're okay with that, right?" And they laughed, and I laughed, as if it was the greatest joke in the world.. And then I did exactly that. I walked right out with it.
Of course, there is a such thing as being TOO obvious. You don't want to make such a fun scene that people WANT to watch you just because it's fun. There is a line to ride. The idea is to act in a way that make people want to laugh and smile, but then still continue with their day.
So, why am I telling you this? Am I bragging? Perhaps a little... But mostly, Because I want to share a different method of being sneaky than what some of you are used to doing. I want to open the floor here for any questions you may have on the topic...
Consider this a Q&A!
Anything you want to know?