When you lift, do you attempt to avoid any and all eye contact?
Sometimes I’ll accidentally make eye contact with an employee and will find it extremely awkward, as I feel if I look away they might sus me, so often I look at them a extra second if they hold eye contact and present a gentle closed mouth smile. It feels more comfortable doing that but at the same time now they have more attention to me than they would have. Although it may be positive. But ultimately no attention is better than positive attention.
What do you guys think?